Privacy Policy

About Us

Baton of Hope Norwich are a local committee branch from the national Baton of Hope UK registered charity and charitable LTD. This website is for the Baton of Hope Norwich. Baton of Hope UK have their own website. ‘We’ ‘Us’ ‘Our’ refers to batonofhopenorwich.co.uk and ‘You’ as a ‘visitor’ of this website.

Data Collection

When using our website, your information may be collected automatically about how you navigate our website, how you reached our website, and your IP address which connects you to the internet. Traffic data is information collected related to how many visitors come to our, where they are visiting from, how long they remain on our website, and what pages they visit. This information is automatically collected and as such if you are not comfortable with this data being analysed please stop using our website immediately. This information is needed as part of regular website activities, and is used to improve our website function and performance, this includes analysing visitor behaviours.

Personal Information

Other types of information may also be collected in the instances where you have submitted any forms though our website. This may be stored for the purposes of contact where applicable. This would be our contact form, our volunteer form, sponsorship form, and any other forms we may make available to you through our website.

For further information on other data collected through our website please see our Cookies Policy page.

Data Sharing

This website uses analytics provided through Squarespace Inc, meaning your data is shared with the host of our website Squarespace Inc, or other data analysis services as part of their website hosting services. This information does not directly identify you as an individual but provides insight into visitor patterns and traffic related to our website.

In the instance where you have completed a form, Baton of Hope Norwich is a temporary branch of Baton of Hope UK Ltd, being mainly comprised of volunteers or staff from Norwich Samaritans, a branch of Samaritans UK. As such, your information might be handled or stored through emails in affiliation with Norwich Samaritans, but your data is never kept for any other reason other than to provide the services or information as outlined on our website, Terms and Conditions, and Privacy Policy. This applies to all forms submitted through our website.

Please see our Cookies Policy for more information on data collection and analysis.

Storage

We never keep your information stored anywhere for any purposes. We simply aim to deliver and contact any visitors submitting forms through our website and answering general enquiries. In the case where you click on a third party link that takes you to another website, please note this no longer applies, and you are now a visitor of another website. As such we make no comments and are not responsible or liable for any data collected or stored from other third party services. We aim to have a secure network and website for safe browsing, however we cannot guarantee anything and therefore advise you to proceed in using our website at your own risk. We remain not liable or accountable for any instances where data hacking, mining, or tracking, has been implemented on our website by harmful viruses or other malware. Generally, any data collected will be stored in large servers either in the EU, USA, or other. This is not something we can control and therefore assume no responsibility or liability for anything arising from this matter.

Data protection

According to GDPR law which also applies under UK law, you have the right to request or delete any data passed on to us. You may choose to request that we stop processing your data, or to change any data we currently hold about you. We are GDPR compliant so if you have any issues or concerns please get in touch at bohnorwich@norwichsams.org.uk

Other Important Stuff

This website, its contents, our terms of use and privacy policies may change at any time without notice, we reserve the right to amend or update at any point. It is your responsibility to check on this information and view the relevant pages to ensure you are kept up to date with our website policies and terms of use.

If you have any concerns or further questions please reach out to us here.